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Uplisting not syncing with
Uplisting not syncing with
The most common reason that Uplisting is not syncing with (BDC) is that the connection is not completed on Uplisting or BDC.
Vince avatar
Written by Vince
Updated over a week ago

Ensure the connection is confirmed on BDC

Typically you have one final step on the BDC channel manager page to confirm Uplisting as your channel manager. Ensure you are in Step 5 on the channel manager extranet page.

1. Go to your BDC extranet, channel manager page

2. Select 'confirm the connection with provider'

Once you select that (it moves from step 4 to step 5) Uplisting will sync availability and rates to BDC within 20 mins. If your listing is closed due to availability (it may not be) it should then open automatically.

Ensure the connection is established on Uplisting

On Uplisting make sure you have matched the listing(s) and confirmed the connection on the listings BDC settings area.

If neither of those are the issue let us know and we'll take a look for you.

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