Uplisting's Automated Reviews help you meet your clients (or your individual) objectives, collect more reviews from guests and contribute positively to your booking numbers and conversion rates. 

Enable automated reviews

How to enable Automated reviews

Automated reviews is in early release. Please reach out to customer support if you want access. 

Why are reviews important?

Reviews are extremely important on Airbnb. Put simply, having many good reviews will increase the number of bookings you get. 

  1. Higher ranking on Airbnb search
    More reviews on your listings, the higher your ranking on Airbnb search.

  2. Social proof
    Guests check both the content and number of reviews.

What challenges does this feature solve?

The main challenge in generating reviews is encouraging guests to leave one. Airbnb's solution is double blind reviews, which is genius. When you leave a review, the guest is notified. In order for them to see your review, they must leave one for you (or wait 14 days). 

Leaving a review for every guest is very time consuming. With Uplisting's automated reviews, you can leave a review for every single guest, without lifting a finger. You won't miss any. This in turn increases the number of guests who will leave a review for you.

How automated reviews work

  • Enable up to 5 review templatesYou can edit each review message.

  • Uplisting will randomly submit 1 of the 5 templates for each booking

  • Delay the review to a time of your preferenceWe recommend delaying by at least 24 hours to ensure the property was left in good shape.

  • Disable reviews on an individual bookingIf you had issues with the guest, you may not want to leave a review. Or leave one at the last minute.

FAQ

Can I disable a review for a specific booking?
Yes, on each booking you'll find 'Automation settings'. Here you can disable the automated review.

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